This Privacy Policy describes how we handle personal information collected, used, and shared when a visitor or customers acceses Sloane Sensations .
SECTION 1 – TRANSACTIONAL INFORMATION
What do you do with my information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable):
With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
After you opt-in, if you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at: info@sloanesensations.com.
SECTION 3 – DISCLOSURE
Do you disclose my information?
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – ONLINE STORE
Our online store is hosted by 3dcart. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Payment:
If you choose a direct paypal gateway to complete your purchase, the online drives you to the paypal site. This store does not keep your paypal information, this store just keeps the purchase information (purchase number, delivery address, bill address, your name, etc) . Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. We have to verify the payment, and then we proceed to prepare the delivery of the product purchased. The same process is followed if you make the purchase by bank transfer with the difference that you do not have to fill in any form on our website and you will not be redirected to any other banking site. If you had made a purchase and have any doubt, do not hesitate to email us at pedidos@sloanesensations.com.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
You can opt out of targeted advertising by:
Facebook – https://www.facebook.com/settings/?tab=ads
Google – https://www.google.com/settings/ads/anonymous
Bing – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the content or privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – DO NOT TRACK
Our website uses “Cookies” as data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at Madrid or by mail at Sloane Sensations
Recopilamos información tuya durante el proceso de pago en nuestra tienda.
SECTION 10 – Lo que recopilamos y almacenamos
Mientras visitas nuestro sitio realizaremos el seguimiento de:
- Los productos que has visto: usaremos esto para, por ejemplo, mostrarte productos que has visto recientemente
- Ubicación, dirección IP y tipo de navegador: usaremos esto para propósitos como estimar impuestos y costes de envío
- Dirección de envío: te pediremos que facilites esto para que podamos, por ejemplo, estimar el coste del envío antes de que hagas un pedido, ¡y enviarte el pedido!
También usamos cookies para realizar el seguimiento de los contenidos del carrito mientras navegas por nuestro sitio.
Observación: puede que quieras detallar tu política de cookies, y enlazar desde aquí a esta sección.
Cuando nos compras algo te pedimos que facilites información que incluye tu nombre, dirección de facturación, dirección de envío, dirección de correo electrónico, número de teléfono, detalles de la tarjeta de crédito/pago e información adicional opcional como el nombre de usuario y la contraseña. Usaremos esta información para propósitos como:
- Enviarte información sobre tu cuenta y pedido
- Responder a tus solicitudes, incluidos reembolsos y reclamaciones
- Procesar pagos y evitar el fraude
- Configurar tu cuenta para nuestra tienda
- Cumplir con cualquier obligación legal que tengamos, como cálculos de impuestos
- Mejorar las ofertas de nuestra tienda
- Enviarte mensajes promocionales, si eliges recibirlos
Si creas una cuenta almacenaremos tu nombre, dirección, correo electrónico y número de teléfono, lo que usaremos para el proceso de pago y futuros pedidos.
Normalmente almacenamos información sobre ti durante el tiempo que necesitemos la información para los propósitos para los que la recopilamos y usamos, y no estemos legalmente obligados a seguir guardándola. Por ejemplo, almacenaremos información de los pedidos durante XXX años para propósitos de impuestos y contabilidad. Esto incluye tu nombre, dirección de correo electrónico y direcciones de facturación y envío.
También almacenamos comentarios o valoraciones, si eliges dejarlos.
Quién de nuestro equipo tiene acceso
Los miembros de nuestro equipo tienen acceso a la información que nos ofreces. Por ejemplo, los administradores y gestores de tienda pueden acceder:
- La información de pedidos, como qué se compró, cuándo se compró y dónde se debería enviar, y
- La información de cliente, como tu nombre, dirección de correo electrónico, y la información de facturación y envío.
Los miembros de nuestro equipo tienen acceso a esta información para ayudar a completar pedidos, procesar reembolsos y darte soporte.
Lo que compartimos con otros
En esta sección deberías apuntar con quién estás compartiendo datos, y con qué objetivo. Esto podría incluir, pero no está solo limitado a ello, análisis, marketing, pasarelas de pago, proveedores de envío, e incrustados de terceros.
Compartimos información con otros, que nos ayudan a ofrecer nuestros pedidos y gestionar servicios para ti; por ejemplo —
Pagos
Si elige una puerta de enlace directa de PayPal para completar su compra, la línea lo lleva al sitio de PayPal. Esta tienda no guarda su información de PayPal, esta tienda solo guarda la información de compra (número de compra, dirección de entrega, dirección de factura, su nombre, etc.). Los datos de su transacción de compra se almacenan solo el tiempo que sea necesario para completar su transacción de compra. Tenemos que verificar el pago, y luego procedemos a preparar la entrega del producto adquirido. Se sigue el mismo proceso si realiza la compra mediante transferencia bancaria, con la diferencia de que usted no tienen que cumplementar ningun formulario en nuestra web ni será redigido a ningún otro site bancario. Si ha realizado una compra y tiene alguna duda, no dude en enviarnos un correo electrónico a pedidos@sloanesensations.com.
Por favor, revisa la política de privacidad de PayPal para más detalles.
Privacy Compliance Officer
Madrid, España 28004